Privacy Policy

Last Updated: 2026

1. Introduction

Artificial Grass of North Richland Hills ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or use our services, we may collect:

• Your name, email address, and phone number
• Your physical address and property information
• Information about your project requirements
• Payment information (processed securely through our payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect:

• Your IP address and browser type
• Device information and operating system
• Pages you visit and time spent on our site
• Referring website or search terms
• General location information (city/region)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and provide customer support
• To process transactions and send related information
• To send you quotes, estimates, and project updates
• To improve our website and services
• To send marketing communications (with your consent)
• To comply with legal obligations
• To protect against fraud and unauthorized access

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and conducting our business.
• Legal Compliance: We may disclose your information when required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct or update any inaccurate personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal limitations.
• Opt-Out: You may opt out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website.

We use cookies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Analyze website traffic and user behavior

Most web browsers allow you to control cookies through their settings. You can choose to accept or decline cookies. However, disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

14. Consent

By using our website or services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.